Dealing with Client Emergency Requests

Dealing with Client Emergency Requests

How to Manage Client Emergency Requests I’ve received many client emergency requests asking me to complete urgent work over the years. There are number of ways to deal with client emergency requests for work, so I’ve put together a scenario and a number of ways you can deal with them. The Scenario You have a regular client who you have worked with on many occasions. Because they like the way you work and you have a good rapport with them, you are the first virtual assistant they contact. They usually give you plenty…Read more
8 Benefits of using Cloud-Based Services as Virtual Assistants

8 Benefits of using Cloud-Based Services as Virtual Assistants

The Many Benefits of using Cloud-Based Services Cloud-Based Services or 'the Cloud' as we know it today was originally known as "software as a service," or SaaS. Cloud-based services are a business model that uses licensing and monthly fees to allow its users to have access to software on the owners' own servers. Users have access to the software using a unique URL, username, and password. As long as the user pays their monthly fee, they keep their access to the software. Why I use Cloud-Based Services There are so many benefits to…Read more
How to Acquire Virtual Assistant Clients

How to Acquire Virtual Assistant Clients

One of the most often asked questions I’ve received over the past four and a half years of running my virtual assistant business is, “How do you get virtual assistant clients?” Unfortunately there is no one stop fits all answer. It’s not easy, but, nobody has ever said it was. If you’ve heard from someone that it’s easy. It’s a scam, and you’ve been told a porky. Walk away from it now, save your money and take note of this article. I started my VA business back in 2012 with a client on…Read more
Virtual Assistant Data Protection Procedures

Virtual Assistant Data Protection Procedures

Virtuoso-PA | Virtual Assistant Data Protection Procedures   With the imminent arrival of the GDPR data protection is in the news and on social media daily. Any personal data held by a business which could be used to identify an individual, needs to come under the data protection umbrella.  As an example; your client list & CRM will contain contact details, addresses, telephone numbers and email addresses. Everyone in business, no matter the size, holds this type of information. To comply with the Data Protection Act even before GDPR comes into effect you must…Read more
Virtual Assistant offering Bookkeeping Services?

Virtual Assistant offering Bookkeeping Services?

Money Laundering Photo courtesy of TaxRebate.org.uk There are regulations you need to know if you're a Virtual Assistant offering Bookkeeping Services   If you’re a Virtual Assistant offering a bookkeeping services without a correct HMRC MLR license, do you realise that you are making your Clients’ insurance null and void? Yes that’s right. You are not only compromising yourself, with the prospect of hefty fines from HMRC. You are also putting your clients business in jeopardy. If you are not a member of a recognised professional body, you are required by law to…Read more
What does it take to be a Freelance Virtual Assistant

What does it take to be a Freelance Virtual Assistant

Being a Freelance Virtual Assistant Is Not for Everyone As wonderful as being a freelance virtual assistant is and may appear to others, it really isn't for everyone. There are those who are really cut out for freelance work and all that it entails. While others simply are not suited to the freelance lifestyle. When I tell people that I am a virtual assistant, I estimate that 75% say “Oh, I’d love to do that. How do I go about setting up my own VA business?” I’m always happy to give those who…Read more
Why and how to have a Friday routine

Why and how to have a Friday routine

Setting up a Friday routine will allow you to forget work at 5 pm on the Friday and start the following new week at 9 am on Monday, knowing what work you have to do and when. You’ll be able to really enjoy your weekend and have peaceful sleep on your days off work; not waking in the early hours by the dreaded mind midges which gnaw away at the ‘did I do’… areas of our brain. How I set up my Friday routine Fridays tend to be less busy for me –…Read more
Setting Rates as a Freelancer

Setting Rates as a Freelancer

One thing that freelancers struggle with is setting rates for their skills or services. The fact is, that setting rates too low, means you'll struggle to survive. If you set them too high, you won't get much work. You have to learn how to set competitive rates for your clients, and cover your own living expenses and financial goals at the same time. The first step to setting rates is to determine how much money you need to earn in one year. Add up everything that you need to pay for the month,…Read more
5 Tips To Get Website Traffic as a Novice!

5 Tips To Get Website Traffic as a Novice!

A No clue Start-up guide to getting Website Traffic When I started my local Virtual Assistant business four years ago I really had no clue about SEO. I knew I needed to get my business name 'out there', and knew enough to know to do that I needed local website traffic. How to achieve that though was a mystery... Online, I knew that one of the most significant keys to business success was getting website traffic. The more visitors I had, the better my sales and profits would be. I also knew enough…Read more
Local Virtual Assistant

Local Virtual Assistant

Why I choose to be a local Virtual Assistant   Everyone who knows me will tell you I am a massive tech geek. Yes, that’s a big bonus when you consider that my business life revolves around tech and the virtual world. I could easily support any business, anywhere in the World, but I choose to be a local Virtual Assistant within Exeter, Devon… Why? I’ve recognised that even though tech is fantastic. Human contact is the best: I use real in person connections to offset the coldness of technology. As a local…Read more